Shipping Policy

At adored.fr, we are committed to excellence and the complete satisfaction of our customers.

adored.fr proudly offers shipping services. Rest assured that we make every effort to deliver your order promptly. Our maximum shipping time is 48 hours from the date of your order. Please consider holidays that may affect delivery times.

1. SHIPPING

All orders for our products are processed and shipped within a maximum of 72 hours. Orders are neither shipped nor delivered on weekends or holidays.

If we encounter a high volume of orders, shipments may be delayed by a few days. Please allow for additional transit days for delivery.

If a significant delay in shipping your order is expected, we will contact you via email.

2. SHIPPING COSTS

Shipping costs are the responsibility of the buyer and are calculated based on the rates provided by our shipping service partners. The exact shipping costs will be indicated during the payment process, depending on the destination of your order and the weight of your products.

3. FREE SHIPPING

We offer free shipping for orders with a minimum purchase amount of 75 euros in France and 100 euros in European countries. Once the minimum purchase amount is reached, shipping costs will be automatically waived during the checkout process.

Subscribers to "Very Adored" and "Most Adored" enjoy free shipping regardless of their order amount.

4. INCORRECT ADDRESS NOTICE

It is the responsibility of customers to ensure that the entered delivery address is correct. We do our best to expedite the processing and delivery time, so there is always a small window to correct an incorrect delivery address.

Please contact us immediately if you believe you have provided an incorrect delivery address.

5. UNDELIVERABLE ORDERS

Orders returned due to incorrect delivery information are subject to restocking fees, which we will determine.

6. LOST/STOLEN PACKAGES

adored.fr is not responsible for lost or stolen packages. If tracking information indicates that your package has been delivered to your address, and you have not received it, please report it to local authorities.

7. RETURN REQUEST TIMELINE

adored.fr allows you to return its jewelry within 14 days.

Please note that the jewelry must be returned in perfect condition, with all original accessories, and carefully packaged to avoid damage during transport.

8. OUT-OF-STOCK ITEM MANAGEMENT

In the event of an out-of-stock item, adored.fr will wait until all items are available before shipping your order.

9. CUSTOMS DUTIES AND IMPORT TAXES

When working with adored.fr, you have several options regarding taxes and import duties: the customer will be responsible for fees upon arrival in the destination country.

10. ACCEPTANCE

By accessing our site and placing an order, you voluntarily accept the terms of this Shipping Policy.

11. CONTACT INFORMATION 

If you have any questions or comments, please feel free to contact us at the following Email:  contact@adored.fr